Seguros Sura Expands Novel Home-Care Testing, Recovery Programs for Covid-19

Medellin-based insurance and health-network provider Seguros Sura announced May 21 that it’s expanding a novel home-care testing-and-recovery program for Covid-19 patients.

“The company is a pioneer in this model that already operates in Antioquia, and from next week in Barranquilla, Cali and Bogotá, and then in other cities in the country,” according to Sura.

The scheme “will operate through the ‘Salud en Casa’ Sura home care program and also with other allied medical services of this type,” according to the company.

“The model has a great educational, self-management and interdisciplinary accompaniment component including [services from] professionals in general medicine, nursing, internal medicine, pediatrics, gynecology, infectology, nutrition, respiratory therapy and psychology.

“It includes periodic measurements of blood oxygen saturation levels, postural correction and respiratory therapy. With this, Sura wants to intervene directly in the reduction of two fundamental indicators for the control of the pandemic: mortality and hospital stays, especially in intensive care units (ICU),” according to the company.

“Educating people will allow us to empower them and make them participate in the management of their health and that of their family group,” added Sura EPS general manager Gabriel Mesa Nicholls. “For this we rely on technological advances to intervene early in populations that are symptomatic and require attention. Germany, for example, with a similar model, has achieved mortality levels 50% below the world average,” Mesa explained.

Home-care implementation of the scheme “begins with the delivery of a kit for positive or suspected patients with risk factors for Covid-19, consisting of a pulse oximeter, thermometer and an education plan with very precise and simple instructions for constant monitoring of [blood oxygen] saturation levels and temperature; as well as a guide to postures that patients with symptoms should adopt,” according to the company.

“Based on the data that users will permanently provide from the measurements,via WhatsApp, face-to-face or virtual accompaniments by general medicine doctors and specialists in internal medicine, [subsequent treatment schedules] will be programmed for pediatrics, gynecology, infectology, nutrition or psychology, according to the particular needs of each patient,” according to the company.

“This model benefits the affiliates and policyholders of EPS Sura, Complementary Plan, ARL Sura and Health Policies, and began in Antioquia on May 18.

“It will gradually be extended to the other cities where Seguros Sura Colombia has a presence, through the ‘Salud en Casa’ home-care model or through agreements with other home health service providers.”

Seguros Sura Colombia also processes 600 samples daily (25,000 tests to date) to detect possible Covid-19 infections — either from patients driving to Sura locations or else at home. The company also is racking-up 9,000 related home-health services daily through virtual care and telecare services, according to the company.